Legal

Privacy Policy

Last updated: July 15, 2026

1. Introduction

Scaleunities ("Company", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website scaleunities.com and use our services.

This policy complies with the General Data Protection Regulation (EU) 2016/679 ("GDPR"), the French Data Protection Act (Loi Informatique et Libertes), and applicable Tunisian data protection laws.

2. Data Controller

The data controller responsible for your personal data is:

  • Entity: Scaleunities
  • Location: Djerba, Tunisia
  • Email: contact@scaleunities.com

3. Personal Data We Collect

We may collect the following categories of personal data:

3.1 Information You Provide

  • Contact Information: Name, email address, phone number, company name.
  • Project Details: Information about your project requirements, timeline, and budget.
  • Communication Data: Content of emails, messages, and form submissions.

3.2 Information Collected Automatically

  • Technical Data: IP address, browser type and version, operating system, device type.
  • Usage Data: Pages visited, time spent on pages, click patterns, referring URL.
  • Cookie Data: Information collected through cookies and similar tracking technologies (see Section 8).

4. Legal Basis for Processing (GDPR Article 6)

We process your personal data based on the following legal grounds:

  • Consent (Art. 6(1)(a)): When you submit a contact form or subscribe to our communications.
  • Contract Performance (Art. 6(1)(b)): To fulfill our contractual obligations when providing our services.
  • Legitimate Interests (Art. 6(1)(f)): To improve our website, analyze usage patterns, and protect against fraud. Our legitimate interests do not override your fundamental rights.
  • Legal Obligation (Art. 6(1)(c)): To comply with applicable laws and regulations.

5. How We Use Your Data

We use your personal data for the following purposes:

  • To respond to your inquiries and communicate about potential projects.
  • To provide, maintain, and improve our services.
  • To send project updates and relevant communications (with your consent).
  • To analyze website usage and improve user experience.
  • To comply with legal obligations and protect our legal rights.
  • To prevent fraud and ensure the security of our services.

6. Data Sharing and Transfers

6.1 Third-Party Service Providers

We may share your data with trusted third-party service providers who assist us in operating our business:

  • Email Service: Resend (for sending and managing emails)
  • Analytics: Vercel Analytics (for website usage analysis)
  • Advertising: Meta/Facebook Pixel (for marketing analytics, with your consent)
  • Hosting: Vercel (for website hosting)

6.2 International Data Transfers

Some of our service providers are located outside the European Economic Area (EEA). When we transfer your data internationally, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission, or adequacy decisions.

7. Your Rights Under GDPR

If you are located in the European Economic Area (EEA) or if GDPR applies to you, you have the following rights:

  • Right of Access (Art. 15): You can request a copy of the personal data we hold about you.
  • Right to Rectification (Art. 16): You can request correction of inaccurate or incomplete data.
  • Right to Erasure (Art. 17): You can request deletion of your personal data ("right to be forgotten").
  • Right to Restriction (Art. 18): You can request restriction of processing of your data.
  • Right to Data Portability (Art. 20): You can request your data in a structured, commonly used format.
  • Right to Object (Art. 21): You can object to processing based on legitimate interests or for direct marketing.
  • Right to Withdraw Consent (Art. 7(3)): You can withdraw your consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at contact@scaleunities.com. We will respond to your request within 30 days.

You also have the right to lodge a complaint with a supervisory authority, in particular in the EU Member State of your habitual residence, place of work, or place of the alleged infringement. For France, the supervisory authority is the CNIL (Commission Nationale de l'Informatique et des Libertes).

8. Cookies and Tracking Technologies

We use the following cookies and tracking technologies:

  • Essential Cookies: Required for the website to function properly (e.g., language preferences). Legal basis: Legitimate interest.
  • Analytics Cookies: Vercel Analytics to understand how visitors interact with our website. Legal basis: Legitimate interest.
  • Marketing Cookies: Meta/Facebook Pixel for advertising analytics. Legal basis: Consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect your experience on our website.

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

  • Contact Form Data: Retained for up to 3 years after the last interaction.
  • Project Data: Retained for the duration of the project plus 5 years for legal and accounting purposes.
  • Analytics Data: Aggregated and anonymized data may be retained indefinitely.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • HTTPS/SSL encryption for all data in transit.
  • Secure hosting infrastructure with regular security updates.
  • Access controls limiting data access to authorized personnel only.
  • Regular security assessments and monitoring.

11. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected data from a child under 16, we will take steps to delete that information promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at: